25+ years’ experience developing and supporting specialised repairs solutions.

Throughout every project, we are also able to lend guidance and advice to other facets of an organisation’s model, with a mind to see our clients succeed.

With a combined experience spanning decades of operational expertise and technological insight into systems and cutting-edge IT applications, Exactly have gained a reputation within the industry, which is rivalled by few.

Together, we have continued to deliver exceptional support for clients throughout the Social Housing sector

Exactly provides expert support to social housing, property management organisations and repairs and maintenance contractors to end-to-end digital services between residents and the repairs provider (DLO or contractor) during new contract mobilisation

With an increasing number of customers in the sector choosing Dynamics, Exactly have focused considerable attention on Microsoft D365,To harness its full-potential within the industry and meet client requirements.

In cases where current systems are underperforming in housing operations, Exactly is often engaged to provide oversight, guidance, and improvements.

Harnessing our extensive experience in extracting, transforming and storing data from legacy and new technology, we can advise on the best use of your data as well as provide innovative ways to ensure it is captured correctly in the future.

Where data has not been maintained effectively, Exactly can help with data enrichment and cleansing

Leveraging our extensive integration experience in the sector, we have a deep knowledge of the capabilities (and restrictions) of software solutions.

We understand how key it is to ensure data integrity, synchronicity and validation on both ends.

We have a dedicated development team that have been designing and building Housing solutions and are able to help you with maintaining and enhancing IT systems in the sector.

Exactly have been developing solutions to fill gaps within the sector such as; THEIA360 and Data Reconciler.

Streamline complex system integrations with Exactly’s Reconciler, to negate and overcome challenges posed by high volume transactions and client-imposed restrictions. Often, fragile interfaces can disrupt workflows, but we’ve developed and tried and tested solutions to ensure seamless connectivity for uninterrupted transactions.

Reconciler possesses a highly configurable user interface to allow businesses to implement their own specifications, enhancing flexibility and control. Using our software, one of our recent clients was able to unlock over £2m of previously blocked invoices, resolving status and financial mismatches on an Orchard interface. In addition, the Reconciler can complement existing interface capabilities, providing a comprehensive integration solution for your business, guaranteeing improved resource efficiencies.

THEIA360 is the ultimate solution for property service, facilities management, and housing sectors. Our advanced 360 virtual tour software creates realistic digital twins of your assets using AI to capture and record data of any physical environment. Our highly versatile, selfdesigned software makes it easy to customise and integrate with any data management system, allowing you to easily track asset data and repair history with just a click of a button.

Going beyond data capture, our THEIA also allows customers to experience properties before physical viewings. Saving our clients time, money and enhancing their overall customer experience, by allowing tenants to explore properties virtually at their convenience.

Our diagnostic chatbot solution harnesses the power of AI conversation to generate effective repair solutions, extracting what is needed to find any issue and translate that to a repair order. Over time this self-learning system develops greater accuracy and efficiency.

Depending on your existing technology this application can also be integrated to scheduling and repairs management and once confirmed send off the newly scheduled work order.

Unlock the full potential of Microsoft Dynamics Field Services with Exactly Field Service Accelerator, the ultimate optimisation and acceleration solution for Social Housing.

Our advanced modules are designed to streamline and enhance your field service operations in repairs management, costing , variation management and mobile working, empowering your team to deliver exceptional service with maximum efficiency.

Exactly Forms is the next generation of data capture, working in harmony with Microsoft Field Service.

Developed from the ground up by people that have worked in the industry, integrated directly into Microsoft Field Service, allowing clients to uniquely build their custom forms to capture, present data and automatically update assets and create work orders whilst on site.

Keeping accurate records of service operatives’ materials costs can be problematic and time consuming with inaccurate costs. MarketPlace is our innovative solution to these problems, providing clients precise line level costs at job level.

Leveraging our advanced integration layer linked with many of the major merchants such as TP, Jewsons & Wolseley while also serving to mediate and validate authorisation of expenditure, to avoid misuse. This user-friendly automation platform allows clients to define and automatically control material spend, eradicating friction, communication errors and improper expenditure on materials.